HOME

Terms & Conditions

Fees: The course fee must be paid in full prior to the start of the course. The fee must be paid on receipt of the Booking Confirmation. An invoice will be issued only on receipt of the course fee. BIF Training Academy reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that BIF training Academy reserves the right to request payment on the day of the course.

Cancellation and Refunds: All cancellations for course bookings must be made in writing 20 days prior to the start of a course. A cancellation fee of £35 applies in this case. If a booking is cancelled within the 1-7 days of the start of the course or if the delegate fails to attend the course, the full course fee remains payable. If the course is cancelled between 8-20 days of the start of the course a cancellation fee of 50% will be payable.

Transferring courses: If a delegate wishes to transfer a booking to a later course there will be an administrative charge of 25% of the course fee. If a second transfer is requested this will be treated as a cancellation and the cancellation fee will be payable in addition to the new course fee.

Changing delegate details: There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.

Cancellation of courses by BIF Training Academy and changes to course content: BIF Training Academy courses are constantly updated and improved and BIF Training Academy reserves the right to alter any of the courses’ content without prior notice. BIF Training Academy reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course notes and training: The notes and training for BIF Training Academy courses cannot be relied upon for legal interpretation. Neither BIF Training Academy nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes.